5th-generation Duval grit.21st-century AI vision.
Bridging five generations of Jacksonville family business roots with the frontier of custom AI workforces.
Our Story
James Higbee, Founder
"Shepherd Consulting delivers high-performance lead generation, call center optimization, and custom AI-powered virtual workforces. Rooted in years of Jacksonville family business roots and forged through real-world grit, we help ambitious businesses turn chaos into predictable, scalable growth."
A Jacksonville legacy
Shepherd Consulting is built on years of Jacksonville family business roots. That heritage shapes how we operate today: long-horizon thinking, competitive Duval edge, and a relentless work ethic.
From rock bottom to revenue revolution
James's journey is one of resilience and self-made success: rock bottom, acquisition, and launching Shepherd Consulting. That story informs the company today: operations built for compliance and results, not vanity metrics.
Two engines, one operator
Today James leads Shepherd Consulting (lead acquisition, call center management, phone number remediation, and sales consulting) while serving as President of McGRAW, a data solutions and lead-gen firm. The next chapter is custom AI workforces: virtual teams that augment what his human operators already do best.
Liberty: loyalty, precision, protection
James is assisted by Liberty, his German Shepherd, a daily symbol of the values Shepherd Consulting brings to every client engagement.